Information Services

Vodafone's extensive range of information services will keep you informed, whether you're in the office or visiting a client. If you need to find the nearest car rental outlet or check on the traffic ahead, we've got it covered. Easy to use and, of course, value for money, your Vodafone mobile phone provides a gateway to the important news you need to know.

Vodafone Infoline

Some services (such as AA Vodafone Roadwatch) can be accessed directly, but a convenient umbrella number for some of the most popular information services is the Vodafone Infoline. Dialling 2222 from your mobile gives you access to the following:

• AA Vodafone Roadwatch
• AA Weather Watch

Calls to the Vodafone Infoline are charged at 30p per minute (excluding VAT), though different charges may apply to services accessed through it.

Met Office

More and more business people need to travel to meet clients and suppliers around the UK and abroad these days. By knowing the conditions you will face on the roads or on the railways before you set off, you can plan ahead and ensure you arrive for that important meeting in good time. The latest weather information is available on your Vodafone straight from the Met Office.

The news is sent via text messages, with inshore weather forecasts updated three times a day, and shipping area forecasts every six hours.

Dial 08700 767 838 from your Vodafone mobile phone to access this service.

AA Vodafone Personal Roadwatch Service

"You're cruising home on the A62 when suddenly you're nose to tail. What's the hold-up? How long is the jam? Would it be quicker turning off at the next junction and taking another route? Dial 2222 from your Vodafone mobile to get the answers.

It's quick - the system automatically locates you and gives you the latest traffic information for your area.

It's comprehensive - you can get details on specific motorways or A roads.

To use AA Roadwatch:

• Press 1 for a live traffic report for a specific motorway
• Press 2 for a live traffic report for a specific A road
• Press 3 for regional information on traffic around the UK
• Press 4 for regional information on weather around the UK
• Press * for instructions

It usually takes less than a minute to get the information you need. And with calls costing only 45p per minute (Inc vat), can you afford not to find out?".

Please note that Corporate customers on a mobile virtual private network (MVPN) will need to add a 981 prefix before dialling 2222.

Vodafone Directory Assistance and International Directory Enquiries

When you need to find a number and get through fast, Vodafone's Through Connect service can help. Dial 197 from your Vodafone. An operator will find the number and connect you to it straight away. This is especially useful if it is not convenient to write a number down and then dial it (like when you're driving using a hands-free kit).

You can also find out international numbers by dialling 197.

Calls to 197 cost 50.2p per minute (excluding VAT).

Customer Care

Sometimes problems can't be avoided. But sorting them out is as quick and easy as calling Vodafone's Customer Care team. Just phone 191 from your mobile and the team will do all they can to make sure you're getting the service you need.
This service is free from a Vodafone mobile. From a fixed-line phone it will be charged at the standard rate and you will need to dial 07836 191 191.

Emergency Services

For Police, Fire or Ambulance services, dial 999 or 112.

All calls to the emergency services are free.

Premium Rate

Vodafone provides cost-effective audiotex services to Information and Service Providers in the Premium Rate market, through a range of managed Interactive Voice Response (IVR) facilities.

For more information about these services contact Vodafone enquiries: 08700 700900

Vodafone Voice Services

Digital quality interactive and passive voice response services with Call Forwarding, Live Feed, connection to Host Databases, Mass Access and more. Example services are traffic and weather information, sports results and share prices.

Vodafone Fax Services

Ideal for remote workers needing to access detailed, specific information. A fax on demand facility using the latest fax technology. Customers call in to poll retrieve fax information automatically. Example services are weather information, auction catalogues, product updates and estate agent details.

Scoot

Do you need the name of a nearby taxi firm, a hotel in a town you’re visiting or a new supplier for your business. Dialling 333 from your Vodafone mobile connects you to Scoot, the ultimate business directory with listings for over two million companies.

Tell the operator what service or the type of business you're looking for, and the information will be relayed to you both verbally and via text message. On some mobiles you can instantly dial the required number without having to re-key it, or you can save it to your mobile phone’s memory to refer to later.

Scoot is available 24 hours a day, 365 days a year, and is FREE to Vodafone customers.

Information Alerts

Whatever business you're in, it pays to have the latest information. But when you're out of the office it can be hard to get the details you need, just when you need them.

Now you can arrange for valuable information, from share prices to the latest business news, to be sent to your mobile as a text message. So you don't have to find the information because the information finds you.

Operator Services

Whether you need a number, help getting connected or you simply want to talk with someone about your mobile phone, Vodafone's operator services can help.

Vodafone Operator

Dial 100 from your Vodafone to speak to an operator. This call is free.

You can also reach the Vodafone operator from a fixed-line by calling 07836 1100. This call is charged at the standard national rate.

Vodafone Directory Enquiries

If you're looking for a telephone number, just call 192 for the Vodafone Directory Assistance service. Our operators will help you to look for a telephone number anywhere in the UK.

Best of all, if you're on the move and dont have a pen and paper, we'll send you the telephone number you need as a text message. You can then add the number to your phone memory - or simply call it.

Each call costs 60p (inc VAT) and you can ask for up to two numbers. There is no additional charge for the associated text message.

Short Message Service

Quick and easy to obtain no matter where you are. Information delivered direct to Vodafone customers via a text message on the mobile phone display. Ideal for delivery of share prices, sports results or weather information etc.

Vodafone Premium Web Rate

Immediate access to the Internet for business people who need information quickly. Access to designated websites using a premium rate number - avoids the need for online registration and credit card transactions.

Vizzavi

Vizzavi puts the power of the Internet in your hand. It's a portal service that lets you access a variety of internet services from your mobile phone. If your job keeps you on the move, you'll find vizzavi will help you keep in touch through e-mail, text messages and information delivery.

Home Page

Your home page is your personalised link to vizzavi. Together, we set it up to suit your individual or company needs. It gives you online access to business news, the latest weather and travel details and a range of other information.

E-mail Alerts

One of the best things about e-mail is its speed. And with e-mail alerts you can stay one step ahead of the competition. Whether you're waiting for an important message or want regular updates, vizzavi sends you a text message as soon as an e-mail hits your inbox.

E-mail

E-mail is indispensible to modern business communications. And now, with vizzavi, you can take it with you when you leave the office. You can send, receive and organise your e-mails from your mobile phone.

Text Message

Text Messaging is an economical way to stay in touch. Vizzavi gives you a full range of text facilities, which you access through your home page.

Information Alerts

Perhaps you want to know when a share price hits a high? Or maybe you're waiting to hear whether a contract gets signed before the deadline? Whatever you need to know, with information alerts you can have that breaking news sent directly to your mobile.